Returns & Exchanges

At AprilAire, we are committed to your indoor air quality and satisfaction, offering a 30-day return window for unused products in their original packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and efficient resolution.

1

Initiate Your Return

Log in to your account or visit our returns portal with your order number and zip code to select the items you wish to send back.

2

Print Shipping Label

Once your request is approved, download and print the prepaid shipping label and the return authorization form provided via email.

3

Package Your Items

Securely pack the products in their original manufacturer's box, ensuring all filters, parts, and manuals are included before sealing the package.

4

Ship and Track

Drop off the package at any authorized carrier location and keep your tracking number; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing